Give me my change!

I don't know if you've every experienced this at your local DD but a few times now they haven't given me my change back. There are several ethnic groups that work for DD so I'm not sure if this is a ethnic thing or not. Perhaps in other countries it's customary not to return someone's change when it's a small amount but this isn't the case in the USA. It's not right to keep someone's change. Please give me back my change regardless of how much it is AND, don't automatically put it in your tip jar.

DD, please address this with your franchisees.

What's up with Napkins!

Gee...what's up with DD with napkins! For some reason the help at DDs doesn't understand that you need napkins when you order food from them. I patronage DD each day and 99% of the time they don't automatically give me napkins. I have to ask for them. When I ask for them, they usually give me tons of them. I'm not sure why they just don't automatically hand them out. Perhaps they need some customer service training! What do you think?